Patrick is a student employee at Directions EMEA who has previous experience with online marketing, SEM, and SoMe marketing. Today Patrick is studying his Master's Degree in IT-Management and is interested in all-things NAV, CRM, ERP and Cloud solutions.
Toby Bowers at the first Keynote
At Directions EMEA 2019 day 2, Toby Bowers presented the highlights of Wave 2 release (FY2020) of Microsoft Business Central.
Toby talked about how Microsoft prioritizes the introduction of machine learning in sales & marketing, how to engage in proactive customer service through improved field service, and how to improve connected commerce through modernization of finance & productions.
Priorities:
- Land new cloud customers
- Expand all existing customers
- Build the partner ecosystem