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Toby Bowers at the first Keynote


At Directions EMEA 2019 day 2, Toby Bowers presented the highlights of Wave 2 release (FY2020) of Microsoft Business Central. 

Toby talked about how Microsoft prioritizes the introduction of machine learning in sales & marketing, how to engage in proactive customer service through improved field service, and how to improve connected commerce through modernization of finance & productions.


  • Land new cloud customers
  • Expand all existing customers 
  • Build the partner ecosystem 

About the author

Patrick Damborg

Patrick Damborg

Patrick is a student employee at Directions EMEA who has previous experience with online marketing, SEM, and SoMe marketing. Today Patrick is studying his Master's Degree in IT-Management and is interested in all-things NAV, CRM, ERP and Cloud solutions.