Directions EMEA 2022

Microsoft presents: Why use Dynamics 365 Sales and Customer Service with Business Central

Date: 10-11-2022 | From: 14:00 to 14:45 | Room: Hall 1

Join this session to learn why and when to position and use Dynamics 365 Sales and Customer Service with your Business Central customers. What is Dynamics 365 Customer Engagement, what are the latest innovations, and which advanced capabilities does it offer in comparison with basic customer management.

Speakers:

Ian Marr Westh

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Bio: Dynamics 365 Customer Engagement and Power Platform specialist and advisor to partners in Microsoft Global Partner Solutions. 20+ years' experience working with CRM and Customer Engagement on customer side and with various CRM vendors before joining Microsoft 6+ years ago.