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Directions EMEA 2022

Lifting the Lid on Business Risk: Agreements Made Easy

Date: 09-11-2022 | From: 11:15 to 12:00 | Room: Hall D

Business risk is considered to be an everyday reality for most Dynamics partners. Risk that begins in the early stages of Customer Engagement and continues long after Go-Live. When it comes to managing business risk, moving from a reactive approach to a proactive approach keeps you one step ahead.

This session is aimed at providing partners with greater confidence with using agreements to manage their risk. With a simple three-step approach, you can assess your current position, identify areas of unnecessary exposure and adopt a blueprint for greater future success.

We get that most people dislike having to deal with contracts. Perhaps that’s partly due to the Customer Contract often being viewed as something that’s needed for the worst-case scenario. Yet in reality, the right contract can actually be a powerful tool for even more successful projects and long-term customer relationships.

With a fresh perspective on how to utilise your agreements in a positive way for your business, you and your team can step out and embrace more opportunities knowing that you can and will manage your business risk with greater assurance.


Anne Hall

Anne Hall


Bio: Anne Hall is the founder of ITagree – The Agreement Lifeguard, providing legal agreements-as-a-service globally. Anne recognized that IT companies struggled with customer agreements so she decided to put her 25 years’ experience as an IT lawyer to use in an innovative way, establishing ITagree in 2016. ITagree provides access to the specific types of legal agreements needed by IT companies, quickly and cost-effectively, helping them to reduce business risk. ITagree’s agreements have been developed and refined to suit the needs of IT companies in North America, the United Kingdom, Australia, New Zealand and several European countries. Commencing her legal career at a leading national law firm in New Zealand in 1991, Anne soon specialized in IT law. In 1999, she established an IT law firm, advising Microsoft partners on ERP projects and other clients in multiple industry sectors on their IT projects. Anne now primarily looks after Microsoft partners around the world through ITagree.